Service & Maintenance

Why do I need to maintain my automatic doors?

In Australia, Work Health and Safety (WHS) laws require building owners and occupiers to ensure that all equipment, including automatic doors, is properly maintained and safe for use. Compliance with Australian Standard AS 5007: Powered Doorsets outlines the safety requirements for installation, operation, and maintenance of automatic doors. Routine servicing in line with these standards and the manufacturer’s recommendations is essential to protect staff, visitors, and the public.

Your automatic door is more than just an entry point – it’s a vital feature for safety, accessibility, security, and weather protection. It shapes first impressions for customers, safeguards your assets, and represents a significant investment that deserves proper care.

Regular servicing is essential to maximise safety, efficiency, lifespan, and operational reliability.

Automatic doors that are maintained under a Preventative Maintenance (PM) agreement will deliver many years of reliable, cost-effective performance, while also ensuring compliance with Australian Standards and reducing the risk of unexpected breakdowns or costly repairs.

Service & Maintenance Agreements

At FAAC Entrance Solutions, we understand that not all customers, buildings, or environments have the same service needs. That’s why we offer flexible maintenance agreements that can be tailored to suit your exact requirements. Our maintenance experts work with you to create a customised service schedule designed to fit your budget and operational priorities.

Our customers tell us they prefer to entrust the maintenance of their entrance systems to dedicated specialists, either by entering a fixed-term agreement directly with FAAC Entrance Solutions or nominating us as their supplier of choice through their facilities management provider.

The service and maintenance programs we provide cover all requirements for the full range of automatic sliding, swing, and revolving door systems. We support practically all makes, models, and types of entrance equipment – regardless of the original manufacturer. (See T&Cs for details.)

Repairs & Upgrades

Automatic doors that are regularly serviced under a Preventative Maintenance (PPM) agreement provide many years of safe, reliable, and cost-effective operation. However, like any machinery, parts will eventually need replacing and key components may require upgrading during the lifecycle of the door.

Regular care extends the lifespan of any automatic door – protecting both new and existing systems. Our team can work with you to recommend the most suitable maintenance and upgrade options to keep your entrances performing at their best.

Looking for an upgrade? The FAAC Retrofit Kit Upgrade (RKU) is designed to modernise your existing automatic door system. It allows you to update the technology and improve performance without replacing door leaves or framing elements, making it a cost-effective solution.